Sales Mistake #6: Becoming distracted
By Mike Marchev
Mistake #5 Mistake #7 Back To Main Menu
You can’t allow your attention span to drift away from the task at hand. Becoming distracted is often considered normal. You simply can’t be considered normal in this regard.
If your primary responsibility is to help people, then it is in your best interest to pay attention to the people you are trying to help. Reality, as well as my personal experience, says your mind will wander at times. If in fact you have a short attention span, like I do, knowing that you do is 99% of the battle.
You can’t provide your prospect (or customer) an opportunity to interpret your wandering mind as a sign of disinterest on your part. This might prove to be fatal.
Work on focusing on your prospect. Concentrate. Notice what they are wearing. What they are saying. How they are saying it.
This especially is true when you are not within direct eye sight …like when you are on the telephone. Resist the temptation to plug the phone into your shoulder while continuing to open envelopes, write sales memos, click through computer screens or straighten out your desk draw. People on the other end of the line can hear this activity and you can be sure that they will interpret it as a sign of disinterest.
Discipline yourself and let everything take a back seat when you are on the telephone. You might want to try standing while speaking. I do this regularly. It takes too much effort and promotion to finally get your phone to ring. Why risk blowing it all at the point of contact?
List of Pages
- #5758 (no title)
- Video 1: Target Marketing
- # 44: Stick To The Basics
- 15: Interviewing Errors
- 16 Selling Strategies
- 2014 Jump-Start Cruise: Part 2
- 2015
- 2016 New Registration Form
- 2017 List Builder
- 2017 Mike Marchev Cruise Details
- 2017 Sales Course
- 2018 Cruise Workshop With Mike Marchev
- 2018 Training Cruise
- 3-Training program
- 3rd Thursday: Groups with Stuart Cohen
- 42
- 43: Repetition
- 45
- 46
- 47
- 48
- 49
- 50
- 6-Week Sales Class
- 6-week sales course
- 6-Week Sales Course (JF)
- 8 Mental Triggers
- A Sales Retreat at Sea
- A Sincere Invitation To “Try” The Inner Circle
- A Sure-Fire Positioning Strategy
- A-1: How Do You Feel About Your Progress?
- A-2: Making a Difference
- Abbott Medical Optics: Let’s Get Ready To Rumble
- Abbott Medical Optics: One More Thing
- About
- Ama Test
- Ama Video Wrenched
- AMA Videos
- AMA-Audio-1
- ama-training
- AmaWaterways BDM Ina Vainio
- AmaWaterways Interview
- AmaWaterways Podcast
- ams-new
- Andy-Ama-Fam-Video
- Annual Cruise Training Conference
- Article Collection
- Audio 10
- Audio 11
- Audio 12
- Audio 13
- Audio 14
- Audio 15
- Audio 16
- Audio 17
- Audio 19
- Audio 2
- Audio 3
- Audio 36 – Follow Through
- Audio 4
- Audio 5
- Audio 6
- Audio 7
- Audio 8
- Audio 9
- Audio Clips-2014
- Audio Collection
- Audio Collection
- Audio x
- Audio-18
- Audio-40
- Audio-41: I Have An Idea!
- audio-clip
- Authors
- Bagwell
- Become The Exception: Chapter 10:
- Blog
- bob
- Bonus Training Videos
- Books
- Box Cover Page
- Box Explanation Video
- Branding With Karl
- Branding With Karl
- Brutally Honest Opinions From Mike Marchev
- Capture More River Cruise Business
- chicago
- CITIES
- class-5: Lead
- class1
- Come Cruise With Mike
- Communication Stinger For a Saturday
- Competing With The Big Boxes
- Confirmation
- Creative Positioning
- crise 2018
- Cruise Holidays Invitation
- Cruise web form
- Cruise Webinar Bonus
- Customer Service Collection
- Dean Martin
- Differentiation Video Clip
- Differentiation With Authorship
- Do It Now!
- Draft Instatheme
- Ebook Webinar
- Flights
- Frank
- Get More Business Form
- Get More Travel Business
- Get More Travel Business Pre-Launch Announcement
- Get More Travel Business: Gift
- Getmorebiz
- GMTB-Introduction
- GMTB-Thank You Page
- Golf Lesson
- Guernsey Goblet Golf Lesson
- Handout
- Has Mike Gone Nuts?
- HEADFIRSTSALES
- Hotspot
- How To Sail The Leeward Islands
- hybrid
- I’m Just Sayin
- Independence Thank You
- Inner Circle Details
- Inner Circle Promo
- Inner Circle Promo 2-24-16
- Inner Circle Promo Video
- Interview With Anthony I
- Just Sayin Book Launch
- Kingdom Magic Sales Meetings
- Kleiber-NY
- Landing-page
- Lead Box
- Make Your Own “Luck” Happen
- Manual Get More Business Report Sign In
- Marketing
- Marketing Tips Registration
- Marsh
- MAST Guest Presenter: Mike Marchev
- Mike Marchev’s Monthly Training Course
- Mike Marchev’s Promotional Videos
- Mike Marchev’s Two Support Options
- Mike’s Memo
- Mike’s Memo
- Mike’s More-On Series
- Mike’s Sales Page
- Mike’s Sales Project: Week 3
- Mike’s Training Videos
- Mistake-1
- Mistake-10
- Mistake-11
- Mistake-12
- Mistake-13
- Mistake-14
- Mistake-15
- Mistake-2
- Mistake-3
- Mistake-4
- Mistake-5
- Mistake-6
- Mistake-7
- Mistake-8
- Mistake-9
- Mistakes & More Mistakes
- Monday Morning
- More List Welcome page
- More Travel In Less Time
- More-On a Proven Selling System
- new blank
- New Inner Circle Design
- November 12: Inner Circle Meeting
- paper Template
- Paper Template Model
- Photos
- Pre-Launch Announcement – GMTB
- Presentation
- Professional Salesperson’s Alphabet
- Promo: How Do You Feel?
- Question & Answer
- quiz
- Quiz
- QUIZES
- Race To Bottom
- reflection
- Reflection Friday Introduction
- Reflection Video
- Reports
- River Cruise Photos
- riverbook
- RIVERS
- Sales & Marketing Mistakes
- Sales 101: Intro/Myths
- Sales Class 1
- Sales Class 2
- Sales Collection
- Sales Course-1
- Sales Course-2
- Sales Course-3
- Sales Course-4
- Sales Course-5
- Sales Course-5
- Sales Course: Your Tool Box
- Sales Letter
- Sales Letters
- Sales Mistake #1
- Sales Mistake #10: Not planning the day efficiently.
- Sales Mistake #2: Not being obsessed with helping people
- Sales Mistake #3: Not listening to the prospect
- Sales Mistake #4: Not empathizing with the prospect.
- Sales Mistake #5: Seeing the prospect as an adversary
- Sales Mistake #6: Becoming distracted
- Sales Mistake #7: Not taking detailed notes
- Sales Mistake #8: Failing to follow through
- Sales Mistake #9: Focus
- Sales Postcards
- Sales Tip #1
- Sales Tip #21: Come To You
- Sales Tip #3: Making Better Eye Contact
- Sales-class-4
- sales-page
- salesclass-notes
- Sample Presentation Script
- Scrolling Text
- Sell More Travel In 2017 with Mike Marchev
- Selling Skills
- Seminar at Sea List
- Six-Week Sales Course
- Skill Tip 2
- Special River Cruise Webinar
- Sting #1: Create a Glowing Future
- Strategic Work Session: The Brilliance of the Seas
- Summer School Details
- Summer School: Module 1
- Survey Page
- Teleconference Sample
- test
- thank-you
- Thanks For Helping Me Out
- The “DIP”
- The 1.6% Rule
- The Book That Makes a difference
- The Marchev Letter
- The Mike Marchev Sales Project Week 4
- The Mike Marchev Sales Project Week 5
- The Mike Marchev Sales Project: Week 10
- The Mike Marchev Sales Project: Week 6
- The Mike Marchev Sales Project: Week 7
- The Mike Marchev Sales Project: Week 8
- The Mike Marchev Sales Project: Week 9
- The Wealthy Travel Agent
- This Is a Fun Business
- This is a test page
- Three promotional Videos For Mike Marchev
- Tip #1
- Tip #1
- Tip #1
- Today’s Morning Memo To Me
- Travel Agent Myth #1
- Travel Business-Building Summer School
- Travel Leaders Support Materials (My Card)
- Travel Saver Membership Special
- Uncle Madness
- Uncle Madness
- Vcom Conference 2014
- VCOM Post-Hollywood Conference
- Video 2: The Rule of 7
- Video 3: Contact Procedures
- Video Collection
- Video Collection
- video-test
- Videos
- Videos
- Wanted:
- Week 2: Niche Marketing
- Week-1
- Welcome To The Inner Circle
- Year-End Survey